Our return policy at Kongradulationz allows for refunds on damaged or out-of-stock items. Contact us within 2 days of receiving a damaged item. Non-refundable items include sale items or those purchased with a discount code.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at Support@kongradulationz.com Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at Support@kongradulationz.com